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Heat pump 101: Your questions answered

Our live, interactive webinar hosted alongside the Heat Pump Federation took place on Thursday, 18th September 2025.

Didn’t make it? Here’s how it went.

We began with a summary of what heat pumps are, how they work, expected running costs and the installation process. View the slides for this part of the webinar.

We then handed over to Bean Beanland to introduce the Heat Pump Federation; an organisation formed to encourage everyday conversations about heat pumps and to ensure householders have access to fair, balanced and tailored information.

Bean then took questions from our audience. You can read his answers below:

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